Cancellation policy

If you are unable to attend your appointment, please let us know with as much notice as possible. Cancellations without adequate notice will incur a fee, as will non-attendances. The period of notice, and charge differs according to which practitioner you were booked to see.

We can convert most appointment types to Telehealth if you are unable to attend in person due to reasons such as illness or lack of childcare.

If your visit is for pregnancy care and you have been admitted to hospital or are in labour, no fee will be charged for a missed appointment.

Cancellation policy

Jaclyn and Danielle have accreditation at a number of hospitals in Melbourne’s eastern and south eastern suburbs and are happy to deliver your baby at Cabrini Hospital in Malvern or Jessie McPherson Private Hospital which is located on the grounds of Monash Medical Centre Clayton.

Gynaecological surgery is usually performed at Cabrini Hospital in Malvern but can also be arranged at a different hospital, depending on your individual needs and the procedure itself. We are unable to refer directly to public hospital waiting lists.

Cabrini Mother and Baby Centre
Cabrini Hospital, Malvern
181-183 Wattletree Rd, Malvern VIC 3144

Jessie McPherson Private Hospital
(Co-located with Monash Medical Centre)
246 Clayton Road, Clayton VIC 3168

Masada Private Hospital
29 Balaclava Rd, St Kilda East VIC 3183

Waverley Private Hospital
343-357 Blackburn Road, Mount Waverley VIC 3149